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Ashley Clements, Spirit of Excellence, January 2018

Ashley Clements, Spirit of Excellence, January 2018

Ashley Clements, Phlebotomist, Laboratory, began her career with Methodist Health on April 11, 2016, while she was in the process of earning an Associate’s Degree from Henderson Community College. “I was doing my clinicals at the Hospital as part of the phlebotomy portion of the program when I found out there was an opening and applied,” she said. She completed the Medical Assistant program in May 2017.

Her duties as a Phlebotomist include drawing blood for patients throughout the Hospital as well as for outpatients in the Lab. She also goes to Red Banks Nursing Home to draw blood and collect specimens and processes orders that come in from the medical clinics in Dixon and Sebree.

The favorite part of her job is doing her bestto make people feel comfortable while she is drawing their blood. “I try to do it so they don’t have pain or experience anxiety,” she explained.

Clements is considering continuing her education in the future to become a Respiratory Therapist.

Being named Spirit of Excellence, “is a great way to start out the new year! This is a wonderful place to work. I really appreciate the award,” Clements said.

COMMENTS FROM HER NOMINATOR

“Ashley defines a Spirit of Excellence employee in her daily routine. She goes out of her way to make a patient feel comfortable. She often works by herself on second shift. Always willing to help her coworkers, she not only draws blood but puts in patient orders from outsourcing labs and collects other body fluid specimens as well.”

“She goes out of her way to get a patient a blanket or let nurses know that a patient needs help. She stays over to help get the timed sticks caught up so the third shift Phlebotomist will not be left too far behind when starting their shift.”

“Ashley is a blessing to this lab and also to this Hospital. She communicates exceptionally well with others in her department as well as ED, Telemetry, Medical/Surgical and outsourcing offices.”


ABOUT THE SPIRIT OF EXCELLENCE AWARD
The Spirit of Excellence Award recognizes employees within the scope of our organization who have demonstrated superb customer service, positive performance, involvement, respect, initiative and team member. If you received excellent care and/or service from a Methodist Health or Methodist Health Union County employee, nominate them for the Spirit of Excellence Award. Nominations can be submitted online at www.methodisthospital.net/SOE.